Your website is your foremost digital connection to your audience. For many customers, it’s the first interaction with your business. In order to impress your customers and encourage them to take a desired action, your site requires regular upkeep.
Regardless of your industry or the size of your company, a website maintenance plan is key to the ongoing health and success of your website. In order to maintain search engine rankings, your company needs website maintenance.
As website technologies are constantly evolving and your business continues to grow, Local Galaxy website maintenance plans ensure your site evolves with changing demands of visitors. We stay on top of the concepts that will help your website stay secure as enhancements and challenges evolve.
As a leading web maintenance company, Local Galaxy offers several website maintenance packages that can address these needs. Whether you need to fix a bug or plan to add and update content with a website maintenance plan, we can help you keep your site up-to-date and running smoothly.
Because we believe in transparency, we’ve listed out our website maintenance rates below. While many website maintenance companies may choose not to publish their pricing, we want to give you the information you need to compare costs.
Below, you can find all of our website maintenance services, web maintenance rates, and explanations so you can know exactly what you’re getting when you partner with us.
| Features | Up & Coming | Progressive | Enterprise & Ecommerce |
|---|---|---|---|
| Unique web update tickets
Website updates are emailed to our support team, in a single “ticket” to support. Each email containing updates is considered a “ticket”.Development time is considered time spent editing the site or providing consulting. Each package also has additional non-development/project management time built in, as detailed by the specific information on the chart. |
One (Up to 1 hour of related support time is included.) | Two (Up to 2 hours ) | Five (Up to 4 hours of this time can be related support time) |
| Updates made during normal business hours (After hours, weekends & holidays aren’t covered) | Included | Included | Included |
| Tech Support & Consulting Requests | One | Two | Four |
| Ecommerce | Included | ||
| CMS Support | Included | Included | |
| Email/Webmail/Mobile Support | Included | Included | Included |
| Direct Customer Support
When you email or call with your website update we add the request to the to-do list of one of our dedicated website designers. |
Included | Included | Included |
| Turnaround Time | Five Business Days Max (Clients on support plans, receive priority issue ticketing) | Three Business Days Max (Clients on support plans, receive priority issue ticketing) | Two Business Days Max (Clients on support plans, receive priority issue ticketing) |
| WordPress CMS quarterly upgrades/security patches What’s This? |
Included | Included | |
| Magento CMS quarterly upgrades/security patches What’s This? |
Included | Included | |
| Monthly Google Analytics traffic reports | Included | Included | Included |
| Monthly Investment | $119 | $229 | $449 |
| Need more information? Call Us: 212-254-7358 | Sign Up | Sign Up | Sign Up |
| Features | WordPress | Magento |
|---|---|---|
| Rates | $1,200/year | $1,800/year |
| CMS version upgrades | 1 year | 1 year |
| Security patches | Applied Quarterly | Applied Quarterly |
| Security scan | Daily | Daily |
| Support | Urgent support/restore if website is hacked | Urgent support/restore if website is hacked |
| Backup | Monthly full-site backup and storage at a 3rd party location (for easy restore) | Monthly full-site backup and storage at a 3rd party location (for easy restore) |
| Need more information? Call Us: 212-254-7358 | Sign Up | Sign Up |